<p>The Global Head of Order to Cash will lead and oversee the end-to-end order-to-cash process, ensuring efficiency, compliance, and alignment with business goals. This role in the financial services industry requires strategic vision and strong operational expertise to drive results and streamline accounting and finance processes.</p><p><strong>Client Details</strong></p><p>The employer is a large organization within the financial services industry, known for its commitment to innovation and operational excellence. The company values a results-driven approach and fosters an environment where employees can develop professionally and contribute to impactful initiatives. This is a remote role as the team is prodomently based in India so the client is able to have this candidate remote in the US.</p><p><strong>Description</strong></p><p>The Senior Director, Global Order to Cash owns the end‑to‑end execution of revenue realization, ensuring revenue is accurate, compliant, scalable, and delivered with a strong customer experience.</p><p>The role spans the full O2C lifecycle across multiple regions and currencies, with direct influence on cash flow, revenue accuracy, and operational performance.</p><p>This leader manages globally distributed and offshore teams responsible for billing, collections, renewals, and revenue operations.</p><p>They partner closely with Accounting to support ASC 606 compliance, maintain strong SOX controls, and serve as the primary O2C contact for audits.</p><p>The role is a strategic partner to Sales and Legal, supporting deal structuring, contract interpretation, and execution of complex commercial terms.</p><p>Responsibility also includes owning the O2C systems roadmap and driving automation, data integrity, and process standardization across CRM, ERP, and billing platforms.</p><p>The Senior Director defines and drives key performance metrics while leading continuous improvement and change management initiatives.</p><p>Success in the role depends on strong cross‑functional influence, executive visibility, and the ability to balance operational stability with ongoing transformation.<br><br></p> <br><br><p> </p><p> </p><p> <br><br></p> <br><br><p><strong>Profile<br><br></strong></p> <br><br><ul><li>15+ years of progressive experience in Order‑to‑Cash, Revenue Operations, Finance Operations, or related functions within complex, global organizations, preferably supporting subscription‑based or recurring‑revenue business models.</li><li>Demonstrated end‑to‑end ownership of the full Order‑to‑Cash lifecycle, including order management, billing, collections, renewals, dispute resolution, and cash application.</li><li>Deep, practical understanding of revenue recognition principles (ASC 606), with proven ability to interpret and apply accounting standards across commercial deal structures, contract terms, billing models, and system execution.</li><li>Extensive experience operating in SOX‑controlled, audit‑intensive environments, including ownership of key controls, audit engagement, issue remediation, and ongoing control enhancement.</li><li>Proven change management leader with a sustained track record of driving complex, multi‑year transformation initiatives across processes, systems, and organizational models.</li><li>Clear ability to act as a driver of change, not merely an implementer-setting direction, challenging legacy ways of working, and embedding new behaviors and operating models.</li><li>Demonstrated capability to shift fixed mindsets and overcome resistance to change, including influencing leaders and teams who are deeply invested in existing processes or skeptical of transformation efforts.</li><li>Strong experience influencing and aligning senior stakeholders across Sales, Finance, Accounting, Legal, Technology, and Product, often without direct authority.</li><li>Executive presence with the credibility, confidence, and communication skills to engage effectively with senior leadership, articulate complex operational and accounting topics, and drive decision‑making.</li><li>Experience leading globally distributed and offshore teams, including manager‑of‑managers responsibility, performance management, talent development, and succession planning.</li><li>Demonstrated success balancing operational excellence and day‑to‑day execution with strategic initiatives such as automation, standardization, and scalability improvements.</li><li>Strong systems orientation, with experience partnering with Technology on CRM, ERP, billing, and collections platforms, including process design, system enhancements, and data integrity.</li><li>Highly data‑driven leader with experience defining, tracking, and improving KPIs such as billing accuracy, DSO, renewal performance, forecast accuracy, and customer query resolution.</li><li>Pragmatic, resilient, and adaptable leadership style, with the ability to operate effectively in fast‑paced, evolving environments characterized by complexity, ambiguity, and competing priorities.</li></ul><p> </p><p><strong>Job Offer</strong></p><ul><li>Competitive annual salary ranging from $230,000 to $270,000 plus bonus plus equity</li><li>Comprehensive benefits package</li><li>Opportunities for professional growth within the financial services industry.</li><li>Collaborative and supportive company culture in New York.</li></ul><p>This is an exciting opportunity to lead a critical function in a large organization and make a meaningful impact. Qualified candidates are encouraged to apply<br></p><strong>Desired Skills and Experience<br><br></strong>Senior Director, Global Order to Cash<br>Location is open as this is a remote position.<br>We're hiring a Senior Director, Global Order to Cash (O2C) to own and evolve the end‑to‑end revenue execution engine for a complex, global, subscription‑based business. This is a highly visible leadership role based primarily in New York City, sitting at the intersection of Sales, Finance, and Technology, with direct impact on revenue accuracy, cash flow, and operational scalability.<br><br>Why This Role Is Interesting<br><br>This is not a "keep the lights on" role. It's an opportunity to reshape how revenue is delivered at scale, modernize processes, and lead meaningful change in a business navigating growth, complexity, and transformation. The role partners closely with senior commercial and finance leaders, carries strong executive visibility, and offers real ownership over outcomes-not just process.<br><br>What You'll Do<br><br>Own the end‑to‑end Order‑to‑Cash lifecycle, from order intake and billing through collections, renewals, and cash application across multiple regions and currencies<br>Lead globally distributed and offshore teams, building strong execution, accountability, and engagement<br>Partner with Accounting to ensure revenue execution aligns with ASC 606, internal policies, and SOX controls<br>Act as a trusted partner to Sales and Legal on complex deal structures, contract interpretation, and execution readiness<br>Own the O2C systems roadmap, driving automation, standardization, and data integrity across CRM, ERP, billing, and collections platforms<br>Define and drive KPIs such as billing accuracy, DSO, renewal execution, and forecast accuracy<br>Lead change management initiatives, balancing operational stability with ongoing transformation<br><br>Ideal Candidate Profile<br><br>15+ years of experience in Order‑to‑Cash, Revenue Operations, or Finance Operations within complex, global environments<br>Deep, practical expertise in revenue recognition (ASC 606) and audit‑ready operating models<br>Proven change leader who can challenge entrenched ways of working and move teams-and senior stakeholders-through resistance<br>Experience influencing leaders across Sales, Finance, Legal, Technology, and Product without direct authority<br>Strong executive presence, with the credibility and communication skills to operate effectively with senior leadership<br>Comfortable operating hands‑on while also driving long‑term transformation<br>Experience leading large, geographically distributed teams in fast‑paced organizations<br><br>If you're excited by roles where complexity, influence, and change intersect-and you're looking for a senior NYC‑anchored leadership role with real impact-this is a compelling opportunity.<br><br><p><strong>Page Executive is the global executive search, senior leadership recruitment, and executive advisory arm of PageGroup plc. </strong></p><br><p><strong>PageGroup PLC was established in the United Kingdom in 1976. With over 45 years of experience, PageGroup is a globally recognized leader in professional recruitment. </strong></p><br><p><strong>Operating across 36 markets with more than 130 offices, our expertise spans multiple industries and job functions. We provide tailored recruitment solutions through four distinct brands.</strong></p>