<p><strong>★ PLEASE SUBMIT YOUR CV IN ENGLISH ★</strong></p><h1>Bilingual Dental Admin & Receptionist (Virtual Assistant)</h1><p><strong>Location:</strong> Remote — El Salvador<br><strong>Employment Type:</strong> Full-Time<br><strong>Industry:</strong> Dental / Healthcare Support<br><strong>Salary: </strong>$1,280 USD/month</p><hr><h1>About the Role</h1><p>We are seeking a highly organized, patient-focused, and proactive <strong>Bilingual Dental Admin & Receptionist Virtual Assistant</strong> to support a busy U.S.-based dental practice with front-desk operations, patient communication, scheduling, insurance coordination, and administrative workflows.</p><p>This role is ideal for someone who thrives in fast-paced healthcare environments, enjoys helping patients, and can confidently manage multiple administrative responsibilities while delivering an exceptional patient experience remotely.</p><p>The ideal candidate is professional, detail-oriented, highly organized, and comfortable communicating with patients in both English and Spanish.</p><p>You will play a critical role in ensuring smooth day-to-day operations while supporting both patients and the internal dental team.</p><hr><h1>Key Responsibilities</h1><h2>Patient Communication & Front Desk Support</h2><ul><li><p>Handle inbound and outbound patient calls in both English and Spanish</p></li><li><p>Respond to emails, texts, and patient inquiries professionally and promptly</p></li><li><p>Provide friendly, empathetic, and patient-centered customer service</p></li><li><p>Conduct appointment reminders and treatment follow-ups</p></li><li><p>Help improve patient engagement and treatment acceptance</p></li></ul><hr><h2>Appointment Scheduling & Coordination</h2><ul><li><p>Schedule, confirm, reschedule, and manage patient appointments efficiently</p></li><li><p>Coordinate calendars and optimize scheduling workflows</p></li><li><p>Ensure patient information and appointment details remain accurate and updated</p></li><li><p>Maintain smooth communication between patients and the dental team</p></li></ul><hr><h2>Insurance Verification & Billing Support</h2><ul><li><p>Verify insurance eligibility, benefits, and coverage prior to appointments</p></li><li><p>Assist with billing coordination and payment posting</p></li><li><p>Support claims follow-up and insurance documentation processes</p></li><li><p>Help patients understand coverage and payment-related information</p></li></ul><hr><h2>Administrative & Operational Support</h2><ul><li><p>Manage patient intake and demographic updates</p></li><li><p>Maintain accurate digital records and documentation</p></li><li><p>Support data entry, reporting, and administrative workflows</p></li><li><p>Ensure all records remain organized and HIPAA compliant</p></li><li><p>Assist with additional operational tasks to support office efficiency</p></li></ul><hr><h1>Requirements</h1><ul><li><p>Fluent in both English and Spanish (spoken and written) — REQUIRED</p></li><li><p>English proficiency level: <strong>C1 or higher required</strong></p></li><li><p>Clear and professional communication skills with a neutral accent preferred</p></li><li><p>Minimum 1–2 years of experience in:</p><ul><li><p>U.S. dental administration</p></li><li><p>U.S. healthcare administration</p></li><li><p>Dental front desk support</p></li><li><p>Medical scheduling or insurance coordination</p></li></ul></li><li><p>Strong understanding of:</p><ul><li><p>Dental workflows</p></li><li><p>Insurance verification</p></li><li><p>Appointment scheduling</p></li><li><p>Patient communication</p></li></ul></li><li><p>Experience using dental PMS platforms such as:</p><ul><li><p>Dentrix</p></li><li><p>Eaglesoft</p></li><li><p>Open Dental</p></li><li><p>Similar systems</p></li></ul></li><li><p>Strong multitasking and organizational abilities</p></li><li><p>High attention to detail and professionalism</p></li><li><p>Comfortable working independently in a remote environment</p></li><li><p>Strong sense of accountability, confidentiality, and HIPAA compliance</p></li></ul><hr><h1>What We’re Looking For</h1><ul><li><p>Patient-first mindset with excellent communication skills</p></li><li><p>Highly organized and detail-oriented professional</p></li><li><p>Strong follow-through and reliability</p></li><li><p>Ability to remain calm and professional in fast-paced environments</p></li><li><p>Team player comfortable collaborating remotely</p></li><li><p>Someone proactive, resourceful, and solutions-oriented</p></li></ul><hr><h1>What Success Looks Like</h1><ul><li><p>Patients receive prompt, professional, and empathetic support</p></li><li><p>Scheduling and front-desk workflows operate efficiently</p></li><li><p>Insurance verification and billing support remain accurate and organized</p></li><li><p>Patient communication is timely and professional</p></li><li><p>Administrative processes support smooth daily clinic operations</p></li><li><p>The dental team can operate efficiently with strong remote administrative support</p></li></ul><hr><h1>Why Join Us?</h1><ul><li><p>Fully remote opportunity supporting U.S.-based dental operations</p></li><li><p>Long-term growth potential within healthcare administration</p></li><li><p>Collaborative and supportive team environment</p></li><li><p>Opportunity to develop expertise within dental operations and patient coordination</p></li><li><p>High-impact role supporting patient experience and clinic efficiency</p></li></ul><hr><p><strong>This is a remote/telecommute position.</strong></p>