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Management Support Office - Lead
Introduction of the job As a Management Support Office Lead, you play a key role in how leaders operate and make decisions at ASML's Wilton site. You ensure consistent, high-quality administrative support that enables engineering and business leaders to stay focused on advancing semiconductor technology. In this role, you lead a team that keeps daily operations running smoothly, strengthens collaboration, and improves efficiency across departments. As a Management Support Office Lead, your work directly supports innovation and the delivery of complex systems that power modern technology. Responsibilities As a Management Support Office Lead, you lead a team and shape how administrative support is delivered across the organization. You ensure consistency, quality, and continuous improvement in how support enables business outcomes. Lead, coach, and develop a team of administrative professionals to deliver high-quality support Set priorities and balance workloads across leaders, teams, and locations Standardize processes and improve ways of working to increase efficiency Oversee calendar management, travel coordination, meetings, and expense handling Act as an escalation point for complex or sensitive administrative matters Partner with leaders to anticipate needs and strengthen operational effectiveness Drive continuous improvement by simplifying workflows and reducing administrative effort Education & experience Bachelor's degree in business administration, management, or a related field, or equivalent experience Minimum of 5 years of experience in administrative operations, team leadership, or a similar role Experience leading, coaching, or mentoring a team Experience working in a complex, fast-paced organizational environment Proficiency with office software such as Microsoft 365 (Word, Excel, Outlook, PowerPoint) Experience improving processes and managing priorities across multiple stakeholders Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you'll need the following skills: Build strong relationships and collaborate across teams and leadership levels Communicate clearly and adapt your message to different audiences Prioritize tasks and manage time effectively in a dynamic environment Solve problems and make decisions with confidence and sound judgment Lead with empathy, develop others, and foster an inclusive team culture Improve processes and identify opportunities to increase efficiency Handle sensitive information with discretion and professionalism Other This position is located on-site. It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation. A flexible workplace arrangement is available for remote work up to two days a week. Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. May require travel (specify domestic and/or international) dependent on business needs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
